Reviews for Victor® Original Mouse Trap
Model
CM040
181
Reviews
Sort by
Rating
Newest
Helpfulness
Peanut butter gone and no mouse
May 21, 2023
Can’t find the traps with yellow landing pad- they are the only ones that work. Had to buy all metal ones and mice keep eating the peanut butter off the trap. Out of 5 traps one has caught a mouse the others end up in trash because peanut butter eaten and no mouse trapped.
Very frustrating.
Response from Admin
May 25, 2023
We are sorry to hear about this! If you test the trap (carefully!) with a pencil or something similar, does it trip properly? If it does, try baiting the trap using only a small amount of peanut butter (just what fits on the end of a toothpick). By using a smaller amount, the mice are less likely to be able to quickly grab the bait and run without setting off the trap. It is good to know that our traps are covered under a 1-year replacement policy. Please give us a call at 855-584-2867 for assistance.
Very disappointed.
Apr 10, 2023
Very disappointed. After evidence of a mouse inside our vehicle the first night I set the Victor Quick Set Mouse Trap to find the almond butter licked clean and no mouse. My wife insisted that the Victor Medal Pedal Mouse Trap is a classic for a reason. Nope! The second night I set 4 traps and the next morning again the bait was taken from all of them and caught nothing! Not impressed. They were purchased from Canadian Tire.
Response from Admin
Apr 12, 2023
We are so sorry to hear about this unusual experience! If you test the traps (carefully!) with a pencil or something similar, do they trip properly? If so, try baiting the trap using only a small amount of peanut butter (just what fits on the end of a toothpick). By using a smaller amount, the mice are less likely to be able to quickly grab the bait and run without setting off the trap. The traps are covered under a 1-year replacement policy. Please contact us at 855-584-2867 for assistance.
Mousetraps
Mar 10, 2023
Excellent product and the company is a joy to work with.
When you know, you know.
Dec 13, 2022
When you know, you know. Victor snap traps are the simple, safe, reliable solution for carnitas.
Don't work unless adjusted!
Nov 27, 2022
I've always used the classic metal pad traps because they work! But for many years now, every time I use them I have to adjust the trip pad arm and notch in order for the thing to go off. If I don't I feed mice! If I didn't figure out how to adjust them I would have quit using them years ago! You need to improve quality control and add a step in production to adjust the trap before they leave the factory so they actually trip!!!!!
Response from Admin
Nov 30, 2022
Oh no, we are sorry to hear about this experience! We appreciate you taking the time to share this feedback with us and will be sure to pass along these comments to the Product Manager for further review. We are only ever looking to improve upon our traps, which is why your feedback is so critical.
It is good to know that the traps are backed by a 30 day return policy and 1 year replacement policy. Please give us a call at 855-584-2867 for assistance.
These traps do not work.
Nov 21, 2022
These traps do not work. Checked the trap this morning and all of the bait was gone and did not go off. The trigger was cleaned off, so there should have been enough pressure to set the trap off. I had to hit it with a kitchen knife to get it to finally go off
Response from Admin
Nov 22, 2022
Thank you for taking the time to share this feedback. We apologize for this experience and have shared these comments and concerns with our Product manager for review. The traps are backed by a 30 day return policy and covered under a one year replacement policy. Reach out to us directly with any questions.
Useless
Nov 18, 2022
Peanut butter on 4 traps and twice all for traps have been cleaned out. Correct amount applied as recommended. They do work great for topping off a trash can without desired results though. Whatever changed please change it back.
Response from Admin
Nov 22, 2022
Thank you for sharing this feedback. We're sorry to hear about this unusual experience and have shared these comments and concerns with our Product Manager for review. Our traps are backed by a 30 day return policy and covered under a one year replacement policy. Reach out to us directly for assistance.
It appears they have changed ...
Nov 6, 2022
It appears they have changed the design of these classic traps - I have 6 in use and the mice just eat the bait, and the trap does not release!! this has happened four nights in a row. It used to be the latch fit sideways in the clip = now it sits upright, and the trap does not spring. Amazing, but the mice can eat all the peanut butter and not spring the trap. I'll have to convert the the sticky paper! Disappointing!
Response from Admin
Nov 8, 2022
Oh no! We are so sorry to hear about this experience with these traps. We have shared your comments with the Product Manager for further review. If you test the trap (carefully!) with a pencil or something similar, does it trip properly? If it does, try baiting the trap using only a small amount of peanut butter (just what fits on the end of a toothpick). By using a smaller amount, the mice are less likely to be able to quickly grab the bait and run without setting off the trap. It is good to know that they are covered under a 30-day return policy and a 1-year replacement policy. Please contact directly at 855-584-2867 for assistance.
Great customer service
Oct 31, 2022
A replacement was made immediately with no questions asked. Better than that, I called the company and someone answered the phone right away.
I purchased 2 of these ...
Jun 11, 2022
I purchased 2 of these at Home Depot and both had defective trip pedals. Would not hold the tension at all. Very dissapointed.
