Have questions you need answered to keep your restaurant, hotel, or food service operating rodent-free? Read our library of frequently asked questions and their respective answers. If you have a question not answered below, please feel free to contact us.

Restaurants/Hotels/Food Service

Restaurants / Hotels / Food Service

Below are some FAQs to help you keep your restaurant, hotel or food service rodent free.


Q: What rodent control tactics can I use in a restaurant / food service setting?

A: It is both unsafe and against label directions to use rodenticides anywhere food is being commercially prepared, processed, or served. Rodenticides are good options for basements and storage areas. For the food preparation and serving areas use glue boards, snap traps, and live catch traps. For preventative tactics use Sonic PestChasers such as items #BM793-5 or #BM792-5.


Q: What evidence would I notice of rodents in my restaurant food service establishment?

A: Evidence may include:

  • Rodent droppings
  • Holes
  • Runways - greasy rub marks from the rodent traveling back and forth
  • Gnaw marks on doors, plastic containers, baseboard, or corners of walls
  • Pungent odor from rodent urine and presence

Q: Does a glue board need to be placed inside the Tin Cat®?

A: The glue board does not have to be placed inside the live catch trap, but it makes service quicker and easier. It also helps contain all the mouse contaminants such as hair and droppings.


Q: How often should I check my Tin Cats® / live traps?

A: Traps need to be checked regularly based on the level of activity. If you are dealing with an active infestation then traps should be checked every 24 hours. Tin Cat® item #BM312 has a solid top lid and item #BM308 has a clear lid. For solid top lids simply open the Tin Cat® lid to see if you have caught any mice. For clear lids there is no need to open the lid. Simply view through the top of the Tin Cat® to confirm if you have caught any rodents.


Q: Can I use other baits inside the Tin Cat® instead of a glue board?

A: The Tin Cat® can be initially baited with peanut butter, but once you have a successful catch no further baiting is necessary due to the mouse scent present in the trap. This method of not using a glue board and baiting with peanut butter can be used if you would like to release the mouse outdoors. Bait can also be used in conjunction with a glue board for dispatching the mouse.


Q: What preventative measures can I take to ensure my restaurant is rodent free?

A: Sanitation

  • Eliminate trash and food debris - near garbage and around cluttered areas are key locations for rodents to thrive. Thoroughly inspect and clean your business. Areas you may forget to search for food debris include floor drains and in or around food preparation equipment. Keep your establishment clean, neat, and uncovered.
  • Mow tall weeds and lawn outside - tall weeds and grass are excellent hiding locations for rodents. Reduce and minimize the potential hiding spots. Keep landscaping away from buildings and well maintained. Also remove any debris or discarded equipment that many provide harborage.
  • Keep food in "rodent proof" containers and well sealed- this includes both cooked and uncooked foods. Properly seal and store in either the refrigerator or pantry area.


  • Metal kick plates / guards and door sweeps - add to bottom of doors to reduce potential entry points.
  • Seal cracks / holes – use coarse steel wool, mortar, or caulk. Remember, a mouse can squeeze through a hole about the size of a dime and a rat the size of a quarter.

Preventative rodent devices

  • Use bait stations on the exterior of your restaurant – control and dispatch rodents before they have the opportunity to enter.
  • Place ultrasonic PestChasers® in outlets to deter mice.
  • Place Tin Cats, gluetraps, and snap traps in other areas inside the facility as required.

Q: I don't understand how mice are getting into my restaurant?

A: Mice can squeeze into a ¼” hole. It is imperative to do a thorough inspection of the exterior or your building. Cracks, under doors, windows, and areas where utilities enter the building are common entrances for mice. Keep the rodents "sealed out"!

Landlords & Other Businesses
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