Questions about Victor® TIN CAT® Mouse Trap
This trap is not large enough to catch rats.
We apologize for this experience. The best thing to do would be to leave the trap lid open until the mouse is able to find his way out.
This trap must be placed on a level surface. The entrance ramps work like a see-saw, and would not operate properly on its side.
We apologize for this experience. To release the mouse, simply open the top of the trap.
We recommend examining the trap to ensure that there is no damage and that the see-saw mechanism is working and fully closing. Also, frequently check the traps to see if their has been a catch. These traps are covered under a one year warranty.