Questions about Victor® TIN CAT® Mouse Trap

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Q.I was using one of these traps and a number of other mouse traps for a mouse problem I had in my apartment. I still have one very fast and smart mouse that neither the traps or my cat seem to be able to take care of. As well, the other day, large objects started being knocked down and I now think I have a rat. I talked to my apartment manager about it and all he did about it was give me one trap exactly like this one, which I believe is only a mouse trap. I am terrified to be living in here with a rat. Would you please advise me whether these traps catch rats as my manager is under the impression that they do. Thank you.
A.

This trap is not large enough to catch rats.

Q.I opened the lid but the mouse is hiding in the entrance and won't come out. He is alive I got him to show movement. Do they play dead? He's upside down but the trap might have been flipped in the car. I left the trap outside for 20 minutes and he's still in the entrance with his tail sticking out. Trembling. I'm not sure if he could have gotten stuck or can't turn around to get out of hiding. It will be cold out tonight!
A.

We apologize for this experience. The best thing to do would be to leave the trap lid open until the mouse is able to find his way out.

Q.Because I would need this to go btwn a wall and refrigerator...it is possible to place this trap on its side, so that the opening is on the floor? There is a mouse hole behind the left side back wall of frig area, and am unable to move frig out & back in in order to place device. The refrigerator is in a walled in area. Please advise and thanks!
A.

This trap must be placed on a level surface. The entrance ramps work like a see-saw, and would not operate properly on its side.

Q.Mouse is hiding in entrance chamber! Won’t come out?.p75x8
A.

We apologize for this experience. To release the mouse, simply open the top of the trap.

Q.I LOVE the Tin Cat traps. I have two and have caught upwards of 100 mice. Now I bait the trap and check the next day and the bait is gone, there is mouse droppings but the mice are not in the trap. What could be happening?
A.

We recommend examining the trap to ensure that there is no damage and that the see-saw mechanism is working and fully closing. Also, frequently check the traps to see if their has been a catch. These traps are covered under a one year warranty.


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