
Reviews for Victor® Smart-Kill™ Wi-Fi Electronic Mouse Trap
Model
CM1
97
Reviews
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Victor traps work well as far as how to kill a mouse, but the wifi does not stay connected for me.
Nov 7, 2023
Generally the Victor traps have worked great for me, with the one downside being that if I forget to check them a dead mouse might stay quite a while in one. So the wifi enabled trap seemed like a great idea, but it does not stay connected for me for more than about a day.
Response from Admin
Nov 7, 2023
Thank you for taking the time to share your feedback! The trap may need to be moved closer to the router to maintain its connection. Please contact us at 855-584-2867 for assistance, we're happy to help!
Works as advertised!
Oct 24, 2023
Provisioned trap at 6:43 pm. Rodent caught alert at 9:11 pm. Works as advertised! I feel it is more humane than other methods. The trap was easy to empty. Happy with my purchase.
Easy set up and works ...
Jul 27, 2023
Easy set up and works like a charm.
Mouse didn’t stand a chance.
Pet safe and easy to empty.
No mess no hassle. Don’t waste time with anything else. Wifi setup was easy. No issues if you follow the simple instructions.
I wanted a remote trap ...
May 3, 2023
I wanted a remote trap for my attic to control mice in a remote location. This gets 1 star for what victor does well, which is the trap 1/2 of the design. The electronic and wireless implementation is very poor. I am an electronics engineer. This is an wireless implementation of the ESP32 wireless chip used in many cheap products like thermostats. I have used these chips in some home products and they work fine, however Victor has managed to mess up the software. If the device disconnects from a dedicated 2.4G network, it will not reconnect automatically. Worst, it will be in high power transmit mode and kill the batteries, then you're done. Sometimes it will transmit and not return to sleep mode, again killing the batteries. I would strongly recommend waiting for a better implementation unless you buy "AA" batteries by the bucket.
Response from Admin
May 5, 2023
We are sorry to hear about this experience. We appreciate you taking the time to share this feedback with us and will be sure to pass along these comments to the Product Manager for further review. We are only ever looking to improve upon our products, which is why your feedback is so critical.
It is good to know that this product is backed by a 1 year replacement policy. Please feel free to contact us directly for further assistance.
The device failed in its main feature
Apr 20, 2023
I bought this product in Canada, where the price is roughly $80, double the $40 non connected trap.
It failed in its main function, which was notification of function. After some difficulty, I set up a seperate 2.4 GHz network, connected the device to it and checked the status. The page showed connected and 98% battery.
The next day the device notified me that it had been offline for 24 hours. I opened it to find a mouse, dead.
The device failed in its main differentiating point, which is notification.
Buy the cheaper trap without notifications.
I have had two of ...
Mar 24, 2023
I have had two of these for nearly three years now
One of them under my kitchen sink area with difficult access has caught 5 mice over past three years
Love the WiFi notification!! as the traps are in difficult access areas making checking much easier
I really like these and ...but they short themselves out and become bricks
Jan 12, 2023
I really like these and I've caught 50+ mice over the last couple years (I live in the woods near a farm). The problem is that I've bought 8 of them and the electronics keep shorting out and the trap becomes a $50 brick. Only 2 of the 8 are still working. Yes, I've tried new batteries, cleaning the trap surfaces etc -- they are dead as the mice they once caught.
Response from Admin
Jan 12, 2023
Thank you for sharing this feedback. We're sorry to hear that the traps have stopped working. We recommend cleaning them using the following steps:
Turn the trap off and remove the batteries.
Use a hydrogen peroxide topical solution (available at most drug stores) and an old toothbrush to clean the inside of the chamber. If needed, use a wire brush to remove any corrosion, being careful not to be too vigorous. This could accidentally remove all of the protective zinc plating.
Allow the interior and exterior of the kill chamber to air dry completely before reassembling.
Bait the trap.
Re-insert the batteries and turn the trap on.
If the trap is still not working, it may need to be replaced. They are covered under a one year replacement policy. Reach out to us directly for assistance.
Easy to use, Wifi Notifications, Effective
Dec 12, 2022
Previously was using glue traps, which become annoying having to check them every day, then I bought these Wi-Fi electronic traps and they are extremely easy to use and receive notifications on your cell phone immediately regardless of where you’re at. The ability to name each trap by location is amazing, by taking all the guess work out of it you will know exactly which trap to empty. If using an iPhone, be sure to set your notification settings to turn on “persistent banner” that way the “Kill” notification message will remain on your home screen until you acknowledge it, otherwise you may miss the brief message., also turn on sounds and badge. Should you happen to catch something you immediately get a notification on your phone and you simply know to empty it out and life is good.
So nice to be notified ...
Dec 9, 2022
So nice to be notified without having to check the trap daily. The dead mouse is not open to view or to discovery by grandchildren or others as with snap traps
Started out 4 stars but ...
Dec 2, 2022
Started out 4 stars but upped to 5 after good customer service. Bought 2 traps and one didn’t seem to be working. Contacted customer service and after a couple troubleshooting emails, they just sent a new one. These traps are so great!
Only one missed mouse out of 10. I just saw a liquid trail like he drug himself back out after getting shocked. We have very stubborn mice that I can hear chewing at night, but can’t tell if they are chewing outside trying to get in or are inside the house. I have no attic or access. Vaulted ceiling and scissor trusses. I had to drill a 4” hole in the ceiling above a closet to set a trap on top of the insulation then plug the hole. With these electronic traps they can set for weeks without checking in remote locations then notify me when a mouse is caught. I have caught most and now in maintenance mode. Hoping I have all the current entry points plugged, but they never give up trying to chew their way in. I am putting out poison to create a perimeter around the house