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Frequently Asked Questions
Any way to get replacement kill chambers for this trap? Neightbor watching my house accidentally discarded it.
Replacement kill chambers are not available for this trap.
How often (approximately) do you need to change the batteries on the units?
The batteries will last for approximately 100 kills.
Caught a mouse! No announcement, dead mouse sat there several days until i checked the app. I've been through settings & enabled everything. Does the trap send an email, victor app notification, text? It doesn't know my phone number so, do i have to be home to be notified?
The app will send push notifications of a kill if the trap has a wi-fi connection. It will send this notification within two minutes of the kill, and again 6 hours later. You do not have to be at home to receive this notification.
Should the wifi indicator on app be blue or gray after resetting the trap from clearing a capture?
The text color on the app does not change and it will either show in dark grey that the wifi is connected, or it will be in light grey that it is not connected. On the trap, the light for the wifi would remain off.
In the mobile app, what does "last activity" actually mean?
The text color on the app does not change and it will either show in dark grey that the wifi is connected, or it will be in light grey that it is not connected. On the trap, the light for the wifi would remain off.
