Questions about Smart-Kill™ Wi-Fi Electronic Rat Trap

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Q.Does the trap need to be connected to be active? in other words, if I don't have it connected to my phone, will it still kill rodents?
A.

The trap will still be effective, but no notifications will be sent out. 

Q.how many volts does this device incur. i have looked everywhere and no info on this.
A.

This unit will output approximately 6,000 volts.

Q.Will this work for mice as well
A.

This product is designed for rats only, it is not recommended for mice.

Q.Should the green light stay on when you turn it on? If not how do you tell it is on?
A.

The light will not stay on, the app will send and alert if there is a loss of connection which indicates a loss of power.

Q.I bought 2 traps but both keep having “network error” messages when attempting to connect to the Victor WI-FI. What could be the problem?
A.

There are several reasons a trap would display that error during setup. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for assistance.


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