Smart-Kill™ Wi-Fi Electronic Mouse Trap
- Product Review (submitted on September 13, 2019):
Smart kill elecktronicks mouse trap seemed to work great. Setup was easy; just followed directions in instruction pamphlet. Set trap at 11:30 pm; got message that mouse was caught at 6:17am. Wonder if alkaline batteries are better than rechargeable, because newly charged 2300 mAh rechargeable batteries went to 48% charge when set trap and then to 39% after Mouse was caught. UPDATE 9/13/19: Correction: Mouse was NOT caught this morning. Mouse poop and urine were in trap, but no mouse. Per my phoncall to 855-5-VICTOR, batteries were probable cause. Why didn't the instruction manual mention this? (When I put in brand new CVS MAX Alkaline batteries, their charge is 93%.) And why can't I get text message alerts? Not happy that I need to reload the trap and hope mouse doesn't avoid it this time!
Response From Victor®Kathryn : Consumer Relations Representative
Thank you for taking the time to share your experience with us. Your feedback has been shared with our Product Managers. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for assistance, we're happy to help.