Rat Zapper® Ultra Rat Trap
- Product Review (submitted on June 9, 2019):
Was a wonderful product with the prior company that owned it. No longer works at all. Called and was told the product was void if put under a house. That is not stated anywhere in the documentation and it used to work fine under our house - we live in the San Francisco Bay Area which has benign weather all year around. I guess if you cannot put it under a house in our area, you cannot put it under a house or in a barn or anywhere but in the house. Good luck with that if you have a dog or cat. The old company had a version that would only get set off by warm blooded creatures like a rat or mice. A slug or any creature will set this device off. When it goes off, I find insects or just slime in the unit. Very said - hate to write this review - I wish the old company had not sold it to these people.
Response From Victor®Kathryn : Consumer Relations Representative
We appreciate your feedback and the time taken to share it. These traps are not weatherproof, which is why we do not recommend outdoor use. Your comments have been shared with our Product Managers. The traps are covered by a 1-year replacement policy. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for assistance. We're happy to help!