Victor® TIN CAT® Mouse Trap
- Product Review (submitted on December 17, 2018):
Great idea, but I have caught only 1 mouse early on. Since then its the same familiar story..bait gone, mouse pee/poop inside box and no mice! Has your design team figured out what is happening and why these boxes are failing to catch mice? Is there a size/weight limitation at play with the ramp/doors? Each time, I have tested the door via the peep hole and the ramp and outer door seems to work ok ( not obstructed ). It theres a quick remedy to this issue pls let me know...I'm off to purchase a couple of snap traps to replace the tin cats!
Response From Victor®Kathryn : Consumer Relations Representative
We are sorry to hear that you are not experiencing the high level of success we typically see with this trap! The comments you have provided us with have been shared with our Product Managers. When tested, does the see-saw mechanism return to the original position smoothly? This trap is covered by a 30-day guarantee and a 1-year replacement policy with a copy of the purchase receipt. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for assistance.