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Most Recent Customer Reviews

5 Item(s)

per page
Review Rate
Review posted on swww.victorpest.com
October 15, 2018
Mice can escape By Jessie

Like a lot of the other reviews, I was having success, and now I'm not. I woke up this morning and heard a mouse in the trap, looked and confirmed. I was waiting for the sun to come up before I took it outside and in the hour I waited, the mouse escaped. Don't tell me to put glue traps inside. That has got to be the most cruel suggestion I have ever heard. If I wanted to torture them, I'd just buy glue traps to begin with. Now I have to figure why this trap that was successful suddenly isn't. (I highly doubt the mice are working in tandem. "Hey man, go get help, I'm stuck! Rally the troops!")

Response From Victor®
Kathryn : Consumer Relations Representative

Hello,

We would like to know more about this experience. Please feel free to contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) with any questions.

Review Rate
Review posted on swww.victorpest.com
July 28, 2018
Stopped working By Kfz911

I have 4 of these two with clear lids. Worked at first now mice escape. Have had them for a while so past any warranty

Response From Victor®
Jennifer : Consumer Relations Representative

Hello,

Thank you for providing this feedback! We are very sorry to hear of this experience and would like to learn more about what is occurring. For further assistance, please feel free to contact us directly. Our Consumer Relations Team can be reached at 1-855-5-VICTOR (1-855-584-2867). We are happy to help!

Review Rate
Review posted on swww.victorpest.com
December 3, 2017
Mice are outsmarting the Tin Cat By Bob Jones

Sadly, while my Tin Cat is functioning properly, the mice are eating the bait and escaping. I've had good success with the trap in the past, but no longer. I can only conclude the mice are simply flipping the see-saw ramp back down and leaving the way they came in. Seems a shame that I'm going to now have to use lethal traps to defeat such intelligent and resourceful creatures. I'm giving the Tin Cat two stars only because it initially worked so well. Re: the "glue traps inside the Tin Cat" solution offered above -- I'm supposed to pour olive oil over a bunch of trapped mice in hope that will free them? Hardly a practical plan.

Response From Victor®
Jennifer : Consumer Relations Representative

We apologize for this experience and appreciate the time taken to share this feedback. The information has been shared with our Product Managers.

This trap is covered by a 30 day return policy and a one year warranty with a copy of the purchase receipt. Please feel free to contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) with any questions or for additional assistance.

Review Rate
Review posted on swww.victorpest.com
September 24, 2017
Worked at first By Deanna

Seemed to work at first, then the mice were able to escape. Not sure how or why this happened.

Response From Victor®
Jennifer : Consumer Relations Representative

We apologize for this experience. To increase the effectiveness of the trap, we recommend using our pre-baited Victor® Glue Boards (Model BM309), which slide easily into the trap. The stickiness of the glue makes escape nearly impossible, but they can still be set free afterward by simply applying olive oil to the glue tray.


Please feel free to contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for additional assistance. 


 

Review Rate
Review posted on swww.victorpest.com
December 5, 2015
Not as good a trap as it appears By Mart
I must be dealing with a very smart mouse, because he goes in, eats the bait, and then gets out! I checked the mechanism over and over and can't figure it out.
Response From Victor®
Lauren : Consumer Relations Representative
When a trap enters this trap, the sea-saw mechanism at the doors will prevent the mouse from escaping. It is important to frequently monitor the traps so an animal is not trapped for longer periods of time with no food or water.

We apologize for this experience and would like to learn more. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for additional assistance.

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