- 2 Item(s)
Most Recent Customer Reviews
- 2 Item(s)
Review RateTrap not effective, springs not strong enough, trigger not good
Unfortunately I have to agree with most of the reviewers. The trap is not effective anymore (last two years or so). The biggest issue is the spring strength; it is now much weaker than used to be. Couple of times had to kill rats hit by the trap myself, as the rat was slowly recovering from the impact - the spring is not strong enough. The old traps were perfect, why did you change it?. The trigger is also not as good as used to be. Please go back to your original design if you can, but if you cannot, from whatever reason, at least change the springs for stronger.Response From Victor®Lauren : Consumer Relations Representative
Feedback like this is very important to us, thank you for taking the time to share these observances. We apologize that this is occurring and have shared these concerns with our Product Manager for review. Please feel free to contact us at 1-855-5-VICTOR (1-855-584-2867) with any questions.
Review RateDisappointing - Giving a Free Meal
I used to use the original version of this trap at my parents house as a kid and the trap worked perfectly! I recently had to buy a trap for my house and after using for five nights, the rat has had a free meal and lived to return for the next. Like the other comments read, the new design is terrible and is too firm to trip to catch the rat. Please return to the original design. It worked why change it? I do not recommend this rat trap.Response From Victor®Kathryn : Consumer Relations Representative
We are sorry to hear that you have not experience the high level of success we typically see with this product and have shared these comments with our Product Managers. We would also like to know more about your experience, please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for assistance.