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Most Recent Customer Reviews

3 Item(s)

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Review Rate
Review posted on swww.victorpest.com
November 7, 2017
Very frustrating By Jane

These things are kind of ridiculous. They drop shut if the mouse so much as breathes on them. This leaves the mouse pushing the trap all around the floor trying to chew its way IN to get the bait. Yes, it was all the way at the back. The yellow lock thing is flimsy as heck, and one of the two-pack I bought came with a split in the yellow piece right out of the package. I have eventually caught 3 mice so far, but only after many, many rounds of eat-&-run, and the trap edges have big holes chewed in them now. What do you expect for six bucks, I guess... but I wish there was something better; I've wasted a lot of time with these. (And if the company knows you need to tape weight to the top, why don't they put that on the package? Or just design something better balanced!)

Response From Victor®
Patty : Consumer Relations Representative

Hello Jane,

Thank you for the time taken to provide this feedback which will be shared with our Product Managers. We are sorry that the desired results were not seen. Our traps are covered by a 30-day satisfaction guarantee and a one-year replacement warranty. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for any assistance needed.

Review Rate
Review posted on swww.victorpest.com
November 15, 2016
Disappointing By PK_MP

I have caught 4 mice. However, mostly the traps are sprung in the morning and there are no mice in them.

Response From Victor®
Lauren : Consumer Relations Representative

Thank you for taking the time to share this feedback. When baiting this trap, it is important to ensure the bait is all the way at the back of the trap so that the mouse is fully inside when it triggers. We apologize for this experience and would like to offer additional assistance. Please feel free to contact our Consumer Relations Team at 1-855-5-HAVAHART (1-855-542-8242) with any questions.

Review Rate
Review posted on swww.victorpest.com
July 29, 2016
Great mouse feeder By tfuhrman2
I tried several times with different kinds of bait and the bait was always gone and no mice. I sure seems like it should work though.
Response From Victor®
Susan : Consumer Relations Representative
This trap uses gravity to close and lock the door once a mouse enters. We apologize that this was not your experience and would like the opportunity to offer further assistance.

Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for additional help. We look forward to hearing from you and working with you to make this right.

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