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Most Recent Customer Reviews

9 Item(s)

per page
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Review posted on swww.victorpest.com
January 8, 2019
Doesn’t work. Get glue traps. By Mike

Purchased a 3 pack and these don’t work. Put all 3 in our camper for the winter. I clearly see mice running right by it on a camera I have setup in the camper. Found one dead in a glue trap about a foot away from the unit. Very disappointed.

Response From Victor®
Lauren : Consumer Relations Representative

Hello Mike,


Thank you for taking the time to share this valuable feedback. When using these repellents, a reduction in rodent activity should be seen within 6-10 days. Please keep in mind that ultrasound does not travel through walls or furniture, so it’s important to clear all surrounding objects obstructing the PestChaser®.


We apologize that the units did not work as expected. Please feel free to contact us at 1-855-5-VICTOR (1-855-584-2867) for additional assistance.

Review Rate
Review posted on swww.victorpest.com
April 6, 2018
Don’t buy it By Elida

I spend more de 100.00 in this and never work. I follow instruction and everything,

Response From Victor®
Patty : Consumer Relations Representative

We are sorry to hear about this and would like the opportunity to learn more. A reduction in rodent activity can be seen after 6-10 days of continuous use. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) so we can better understand the situation and provide assistance.

Review Rate
Review posted on swww.victorpest.com
March 7, 2018
Failure By Ted

Doing very well for 3 weeks until evidence of a mouse in a kitchen drawer yesterday. Caught it today on glue paper. The drawer is 12 feet from the unit.

Response From Victor®
Susan : Consumer Relations Representative

Hello Ted,

Thank you for taking the time to share your feedback!

While they will protect the room as a whole, the ultrasonic sound waves produced by this product are not able to go through objects such as walls or cabinets. For that type of area, we recommend a different type of repellant such as our Victor® Scent-Away™ Natural Rodent Repeller Packs™.

We hope this information is helpful! Please feel free to contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) with any questions.

Review Rate
Review posted on swww.victorpest.com
June 16, 2017
Call pest company By Varmentpuntang

Waste of MONEY, Just like all the pest companies told me that after awhile the rats will come back as they realize no harm comes to them other than noise, still have rats and they just run right pass this like it's not even there.

Response From Victor®
Lauren : Consumer Relations Representative

Thank you for taking the time to share this experience. These repellents output continuously which causes discomfort and creates an unwelcome environment for the rodents. After repeated exposure to the product, the mice and rats will be driven away.

For best results, place the units so that they are not obstructed by furniture as the frequency does not go through solid objects such as walls or cabinets. For heavy infestations, we recommend the use of traps in conjunction with the repellent.

We hope this information is of help. Please feel free to contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) with any additional questions.

Review Rate
Review posted on swww.victorpest.com
April 30, 2017
Junk By Gg108

Doesn't work still got mice

Response From Victor®
Patty : Consumer Relations Representative

Victor® has a long history of producing high-quality and reliable products. We regret to hear that what was received did not meet these expectations.

This product emits high frequency sound waves that create an unwelcome environment.  A reduction in rodent activity should occur within 6-10 days of continuous use. Since sound waves are absorbed by walls or materials in a room, placement is key.

Please give our Consumer Relations Team a call at 1-855-5-VICTOR (1-855-584-2867) with additional questions.

Review Rate
Review posted on swww.victorpest.com
November 22, 2016
Disappointed By Swarner
When I first received these, they seemed to work great. In under 2 months, they literally have no effect. Due to the weather change, we have been hit hard with mice again. Just this morning I had 2 mice out and about. Both were with in 4 feet of a one of these devices, speakers were glowing on and off like it's supposed to but yet the mice were not effected. I purchased these units and the 3 pack of the dual speakers and they don't seem to have any effect. I am finding droppings right in front of the units we have on the kitchen counter.
Response From Victor®
Patty : Consumer Relations Representative
We are sorry to hear about this recent experience and appreciate the feedback regarding this product.

Our PestChaser® units work by creating an unwelcome environment for rodents. A reduction in rodent activity should occur in 6-10 days. Once the activity is noticeably reduced, it is recommended to locate and seal any entrance points as a preventative measure for any new mice seeking warmth and food.

Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for additional assistance.
Review Rate
Review posted on swww.victorpest.com
October 1, 2016
Still have rats By Frex
I wasted my money. Still have rats in traps and they are still eating my weather xtrips.
Response From Victor®
Patty : Consumer Relations Representative
We apologize for this experience and would be glad to provide assistance.

This product works by emitting an ultrasonic sound that annoys rodents, conditioning them to avoid the area after multiple exposures. We do not recommend placing a bait to attract them to the same area, as this will reduce the efficiency of the product.

Our Consumer Relations Team will be glad to provide troubleshooting assistance. We can be reached at 1-855-5-VICTOR (1-855-584-2867).
Review Rate
Review posted on swww.victorpest.com
August 28, 2016
nice build By Ronnie
Will recommend
Review Rate
Review posted on swww.victorpest.com
November 19, 2015
Mice are unimpressed! By 2manymice
I've installed 3 of these according to instructions and I understand it isn't effective with mice in the walls. But in the days after I set them up, I've seen 2 mice in the main floor of the room - didn't seem to be bothered a bit.
Response From Victor®
Michael : Consumer Relations Representative
Thank you for your recent Victor® review. If the mice have already been present and nested, it may take a little more time for them to leave the area. The sound will not travel through any solid objects. Reduction in rodent activity should occur within 6-10 days. We apologize for this experience and are interested in learning more about what has occurred.

Please feel welcome to contact our Consumer Relations Team so we can provide assistance. We can be reached directly by calling 1-855-5-VICTOR (1-855-584-2867).

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