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Most Recent Customer Reviews

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Review posted on swww.victorpest.com
October 2, 2018
Design flaw By Dee

I'm a rodent fan (just not in my house) and an experienced Havahart user. I thought I'd give the Tin Cat a try, since it looked like better overnight accommodations for the mice. So far I've caught two mice in 4 of the window traps - not sure if it's because they're not that effective, or the infestation isn't as bad as it was in the spring. The traps are very sturdy. My complaint is that the 2 mice I've caught holed up in the ramp housing and didn't want to come out when the trap was opened. I pulled one out by the tail (with gloves - I would really rather not have to handle them at all) and had to fuss with blocking the inner entrance to one ramp housing while poking and prodding the mouse in other one, since it kept dashing from one to the other without leaving the trap. I don't have time to mess with them like that in the morning.

Response From Victor®
Kathryn : Consumer Relations Representative

Hello,

We appreciate you taking the time to provide this feedback. The comments you have shared we have passed on to our Product Managers. This product is covered by a 30-day guarantee and a 1-year warranty with a copy of the purchase receipt. Please feel free to contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) with any questions. We are happy to help!

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Review posted on swww.victorpest.com
June 12, 2017
Old one worked, new ones only catch mouse 'pups' By Trilkhai

I first bought one of these a few years ago, and it caught enough mice to bring the invasion to an end. So when I saw evidence of mice near the furnace again a couple of months ago, I cheerfully placed the trap. It caught a few mice, then one of the doors started to jam and let them out. So I went out and bought two new ones a few months ago. Aside from a few very young mice early on, though, all I've found inside is scattered bait, poop, and two disgustingly memorable times, a half-eaten mouse corpse. I've also seen two mice run from the center right out one door. Based on the noise one made, it sounded like they're figuring out how to pull the see-saw ramp down from the inside.

Response From Victor®
Anthony : Consumer Relations Representative

We appreciate the time taken to share this feedback and would like to learn more about it, in order to better assist. Please feel free to give our Consumer Relations Team a call at 1-855-5-VICTOR (1-855-584-2867) with any questions. As for the half-eaten mice, we recommend emptying traps frequently to avoid this, as mice are cannibalistic if left without food long enough.

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Review posted on swww.victorpest.com
September 27, 2016
they are escaping! By casey15
I recent found evidence of mice in many places in my house, so I bought 3 Tin Cats with a window and 3 without the window and put them in several locations. I'd had one mouse escape from a Tin Cat a year or so ago, but still liked this trap better than setting the spring-type trap.
Although I've caught a few mice, I have yet to catch one in the window Tin Cat. I had one in the bedroom, heard the mouse go in, and in the 5 minutes I spent dressing to drive to the release location, it escaped. Now I'm finding Tin Cats (both versions) with the bait eaten and no mouse inside.
Either I have one smart mouse that's well-fed, or the design needs work. Or both.

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