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Most Recent Customer Reviews

6 Item(s)

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Review posted on swww.victorpest.com
December 16, 2018
mouse escape By LTh

The bait disappeared and there was no mouse in the mouse trap without window???????? how did the mouse escape?

Response From Victor®
Kathryn : Consumer Relations Representative

Hello,

We are sorry to hear about this experience and would like to know more! Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for assistance. We are happy to help!

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Review posted on swww.victorpest.com
December 6, 2017
Does not work By Janjan

I too think that they have figured out this trap as I see mouse droppings and no mouse in this trap. This does not work without the glue trap inside. So much for humane catch.

Response From Victor®
Patty : Consumer Relations Representative

We are sorry to hear about this occurrence with the trap and will be happy to help.

The see-saw mechanisms at the entrances are designed to keep the mice inside. We recommend checking that these ramps are functioning properly and that the lid is staying snapped shut. Our traps are covered by a 30-day satisfaction guarantee and a one-year replacement warranty. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for additional assistance.

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Review posted on swww.victorpest.com
June 19, 2017
Not working for me! By Wilma

Out of 10 traps I set, have only caught 1 mouse!!!!!! I see mice run around in the shop and shed and on the porch all the time, but they're not going in the traps. Wasted my money!

Response From Victor®
Patty : Consumer Relations Representative

We are very sorry to hear about this experience, Wilma, and will be happy to provide assistance.  Please give our Consumer Relations Team a call at 1-855-5-VICTOR (1-855-584-2867) so we can do some troubleshooting together and make sure the traps are operating properly.

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Review posted on swww.victorpest.com
October 4, 2016
Woe is we! By Cheese
We purchased three as in left-sided ad! We have an old crank-type live trap and it has caught 6 mice and your traps ZERO! We have not given up, yet, but very discouraged and disappointed. JS
Response From Victor®
Patty : Consumer Relations Representative
We appreciate the time taken to provide this feedback and apologize for the experience.

Our Consumer Relations Team will be glad to provide troubleshooting assistance and make sure the traps are working properly. We can be reached at 1-855-5-VICTOR (1-855-584-2867).
Review Rate
Review posted on swww.victorpest.com
September 26, 2016
no luck so far By benny
i bought the tin mouse. the only time mice went in they escaped. They have not reentered the two i have set up.
Response From Victor®
Tara : Consumer Relations Representative
Once the mouse goes in they are unable to get out. If they were go back on the seesaw, the door will close. We apologize if this was not your experience and appreciate the feedback.

Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for further assistance.
Review Rate
Review posted on swww.victorpest.com
September 2, 2016
So far It didn\'t work By dg55
I bought it about a month ago and I didn't catch a mouse. I placed peanut butter inside and nothing. I just saw the mouse and tonight (9/3) is my final try. I added birdseed and sunflower seed to the trap and if nothing, Don't Buy. I will switch to regular trap if it doesn't work.

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