- 4 Item(s)
Most Recent Customer Reviews
- 4 Item(s)
Review RateWill not work with mice and rats present!
The rat trap will not work if you have mice and rats. The plate closest to the bait allows mice to eat the bait without being zapped , then the rats do not go in!Response From Victor®Kathryn : Consumer Relations Representative
We appreciate your feedback and the time taken to provide it. While this trap is designed for rats it can shock mice as long as they touch two plates at the same time. Traps specifically designed for mice may be needed. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for assistance, we're happy to help!
Review Ratebad app
app doesn't explain errors, just says that it can't create an account. its fickle about passwords and doesn't tell you the password requirements. Also last review didn't post for some reason...Response From Victor®Kathryn : Consumer Relations Representative
We'd like to know more about your experience. This trap does not connect to our app. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for assistance, we're happy to help.
Review RateJust doesn't work!
We really hoped this would work. We bought 3 of them. The first night, we caught one rat near our tomatoes. The second night, the only thing eaten was the peanut butter (in all 3 traps) and some tomatoes. All of the traps had brand new Duracell batteries and were spotlessly clean. We saw the green light go on and heard the buzz, but that was as far as they worked. The 3 traps cost us $150 + batteries + peanut butter + tomatoes. It is extremely disappointing.Response From Victor®Lauren : Consumer Relations Representative
Hello Jess - Thank you for sharing this feedback. These traps are only recommended for indoor use, however, they are also covered under a one year replacement policy. Please reach out to us directly at 1-855-5-VICTOR (1-855-584-2867) for assistance.
Review RateUnhappy Customer
I would rate a zero if I could. The older model works great, this one sucks!!! We still have a few of the older ones, and they are the only ones that work. What a waste of money. Please go back to the older model.Response From Victor®Kathryn : Consumer Relations Representative
We are sorry to hear that you have not experienced the same success with our newer model and would like to know more. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for assistance, we are happy to help!