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Most Recent Customer Reviews

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Review posted on swww.victorpest.com
August 12, 2019
Beef up the bait door By Jack

This is a great trap and I have zapped 3 rats so far. However, one issue I have with this trap is the the little bait door is not very secure. I had a Rat figure out it could open the door. Maybe it was too stupid to crawl around and enter as intended, but this weekend I found the bait door had been snapped open. I think this part of the trap needs to be redesigned to stay shut more firmly.

Response From Victor®
Kathryn : Consumer Relations Representative

Thank you for taking the time to share this feedback. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for assistance, we're happy to help.

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Review posted on swww.victorpest.com
May 26, 2019
Yet to deliver on claim - jury is still out By DaveC426913

No rats yet but a couple of mice. Heed the instructions: "For **indoor** use only". Trap has a number of problems if used outdoors: 1] Raccoons are much stronger than rats and will happily abscond with the entire trap. 2] Raccoons are much more inquisitive than rats, and the bait trap door is child's play for them. 3] Outdoors is messy enough that trap is easily triggered on false alarms. I'm actually looking in the trap right now - there's nothing in it, yet it is in full-on continuous "Zap" mode. A twig for just a bit of leaf might be enough to set it off. 4] So far, despite mice and false alarms, it has yet to send a single notice to my phone.

Response From Victor®
Lauren : Consumer Relations Representative

Thank you for taking the time to share this feedback. We are sorry to hear that curious raccoons were playing with your trap! These traps are recommended for indoor use only. If the trap has not sent any alerts, it could be that it was out of range.


We would like to learn more about this experience so we may offer assistance. Please feel free to contact us at 1-855-5-VICTOR (1-855-584-2867).

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