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Most Recent Customer Reviews

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Review Rate
Review posted on swww.victorpest.com
April 28, 2020
The Bomb By Wayno
The Best Rat Trap!!!!
With out a doubt the best rat trap there is. No mess,smell and very easy to use. I have been using it for seven days now with 7 rats killed. That's one/day and counting. very humane and will not harm the environment.
HIGHLY RECOMMEND!!!!!
Review Rate
Review posted on swww.victorpest.com
April 28, 2020
The bomb By Wayno
The absolute best rat trap there is. I have been using it for seven days now. I have euthanized 7 rats. That’s one per day and counting. No smell, no mess and very easy to use. Best of all, no poisons to harm the environment. I Highly recommend it and would give it more than five stars if I were allowed to.
Review Rate
Review posted on swww.victorpest.com
April 28, 2020
The best rat trap By Wayno
With out a doubt the best most humane rat trap there is. I have been using it for seven days now. I have euthanized 7 rats. 1 per day and counting. Kills the rat instantly with no pain. No smell and no mess. Very very easy to use. I put it up on top of a block wall where a lot of rats roam at night.
Highly recommend. The best thing is there are no poisons to harm the environment.
Review Rate
Review posted on swww.victorpest.com
April 12, 2020
Weak system By Lilly

I’ve had this trap for about 6 months and the first (and only) rat catch was super successful! However, I’ve noticed an increase in the amount of rats that I’m hearing at night and no more catches. I’ve tried replacing the batteries and making sure that the electronic buzzer still works (it does) but the buzzing sound is faint. I’m assuming it’s strength has depleted for some reason and I’m close to resorting to old fashioned snap traps. Any suggestions would help!

Response From Victor®
Kristen : Consumer Relations Representative

The buzzing sound can be very faint even if the trap is working fine. If the rats are not taking the bait, try using a different bait and changing the placement of the trap. If the bait is being taken, it may be that mice are taking the bait - they are small enough that they might not trigger the trap when they enter.

Review Rate
Review posted on swww.victorpest.com
February 11, 2020
Shockingly Good By M

Well I was curious about this trap. I hate emptying the standard snap trap so I thought this would be worth giving a go. Holy crap was I not disappointed. I got a notification 4 hours after I placed the trap that a rodent had been caught. Upon investigation I discovered an absolutely massive rat that easily took up the entire interior of the trap. Its butt hanging out the end. It was good and dead! Clean up and resetting of the trap was nice and easy as well. Money well spent.

Review Rate
Review posted on swww.victorpest.com
January 5, 2020
Doesn't last very long By Jimmy

Bought the trap in Oct 2018. Killed one mouse. Installed it at a customer's house last month. The rats cleaned the trap out, twice. We cleaned the trap, replaced the batteries and checked that it was actually arcing (it was). He got a message stating there was a kill. Trap was cleaned out yet again. Unfortunately, it is out of warranty. My guess is that the capacitor is of inferior quality. I would love to use these traps as part of my business but the cost is too high considering the longevity of the product.

Response From Victor®
Kathryn : Consumer Relations Representative

These traps are most effective when non-rechargeable batteries are used. It's also important to not overbait the traps since overbaiting can cause the trap to falsely trigger. For more information on how to get the most out of your trap, or if you have any questions, please contact us directly at 855-584-2867. We're happy to help!

Review Rate
Review posted on swww.victorpest.com
November 21, 2019
Experience By JoeMar

I experienced rats in the attic and was capturing them with an old-fashioned rat spring trap. The challenge was that I needed to take out my ladder every few days and check which was a major inconvenience. This was why when I came across the WiFi Rat Trap I was very excited because I would know the status of the trap at all times. However, what I have discovered while using the product is the following: - No audible sound or visual indicator that the shock component of the trap is working. After 4 months of using the trap without any kills and still using a spring loaded rat trap that is killing rats, you begin to question if the electronic rat trap is working. - Even placing steel wool in the trap, there is very little spark again supporting does this trap have enough shock to kill a rat. However, when calling Victor about the product and getting support, it was one of the best experiences I have encountered. The rep was very helpful and pleasant. They provided me a replacement product at no cost. This is the reason why Victor products will always be my first choice. My rating for this product would increase if there was a visual indicator that the trap is working plus I would have a few kills.

Response From Victor®
Jules : Consumer Relations Representative

We are glad to hear that your experience with our support team was so pleasant! We strive to make every aspect of your experience positive. We will pass on your suggestion for an additional visual or audio cue to our Product Managers. Please let us know if we can assist with anything else in the future at 1-855-584-2867.

Review Rate
Review posted on swww.victorpest.com
November 14, 2019
Only worked twice then it doesn’t work anymore By Ratshater

It killed two rats, then it didn’t work anymore!! Even I replaced new batteries, the rat just went inside ate the bait and came out harmlessly. I had Arlos recording the actions!! The ROI of victor is too low! Only two rats then it burned out!!

Response From Victor®
Lauren : Consumer Relations Representative

Thank you for sharing this recent experience with this trap. We apologize that this occurred and would like to learn more so we may better assist. Our traps are covered under a one year replacement policy. Please feel free to email us directly at consumers@woodstream.com for assistance.

Review Rate
Review posted on swww.victorpest.com
October 14, 2019
Almost 5 stars! By Em

4 out of 5 stars. The power light on the unit out of the box didn’t work with brand new batteries but I went through the setup process anyway. I have been trying to catch a nuisance mouse in my bedroom for a while without luck. So, I baited and positioned the unit along the wall where I could hear the mouse traveling and within an hour, I kid you not; I heard it zapping the little sucker and it notified me on my phone after 2 minutes! So effective! Now only if the lights on the unit worked so I knew if it was for sure working or not, it would definitely be 5 stars!

Review Rate
Review posted on swww.victorpest.com
September 10, 2019
Not working at this point By Flakie

Not sure it works. Setup was easy, but so far I have had the food in the trap eaten twice but rodent caught or killed.

Response From Victor®
Kathryn : Consumer Relations Representative

We're sorry to hear your furry invader has escaped unscathed and would like to know more. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for assistance with this trap, we're happy to help!

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