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Review posted on swww.victorpest.com
April 8, 2020
Malfunctioning after 16 mos of use By PSR

This trap worked well for about 16 months, then the app began showing the following notification daily: "Your trap has been offline for more than 24 hours. Check your network connection to continue receiving mobile alerts from your Smart-Kill trap." I've done an uninstall/reinstall of the app and a re-set-up of the trap, but the "offline" notifications continue. I expect a longer lifespan out of a $50 device.

Response From Victor®
Kathryn : Consumer Relations Representative

We apologize for any inconvenience as we continue to look into this issue. Your trap is expected to function properly despite these messages. Please contact us directly at 855-584-2867 with any questions, we're happy to help!

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