Most Recent Customer Reviews
really like this product. we have been using them for years. we put them around the edge of the yard and they really keep out the moles. they are the easiest way to control the moles, no poison, no mess, just change the batteries yearly.
Review RateA fool and his money soon parted
Don't waste your money.I bought four of them and on two of them the contact spring was off.I soldered them back on being an electrian. The sound doesn't emit or vibration. Save your money,it's a real rip off.Response From Victor®Jennifer : Consumer Relations Representative
We apologize for this experience and appreciate the time taken to share this feedback. Sweeney's® is known for its long history of providing high-quality products. We regret that you received something not meeting this standard. This information has been passed along to our Product Managers.
Please feel free to contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) with any questions or for additional assistance.
a total rip off. product works at first for couple of weeks , then as the battery power begins to weaken the moles move right back in. don't waste your money.Response From Victor®Jennifer : Consumer Relations Representative
We apologize for this experience and would like to learn more about what is occurring. Please contact our Consumer Relations Team at 800-800-1819 x 458 for further assistance.
Review RateCould be decent product but low quality
Rather than a liberal return-failed-unit policy, they should work on initial quality instead. Bought 3 in quick succession because each failed right out of the box. Just shoddy manufacturing requiring extra trip to store for replacement...which doesn't work either. Two of my old ones buzzing away but can't get enough working ones to accomplish what I need. Liberal exchange policy is NOT the answer for bad, low quality manufacturing.Response From Victor®Patty : Consumer Relations Representative
We apologize for this experience and appreciate the feedback. This will be shared with our Product Managers. Please give our Consumer Relations Team a call at 1-855-5-VICTOR (1-855-584-2867) for further assistance.
Review RateGood idea hurt by poor quality
Have used spikes twice. First time seemed to work vs. moles. Couple years later had to try again. Problem was initial quality of the product. Fresh out of the box they didn't work. No charge, no sound. (Yes, the were turned on). Just shoddy. Merchant decent in taking returns one after another for exchange but after fourth one, decided mfr. just didn't care. Very disappointing.Response From Victor®Lauren : Consumer Relations Representative
Thank you for sharing this experience. At Sweeney's®, we aim to provide our customers with high-quality and reliable products and would like the opportunity to make things right. Our spikes are backed by a 30 day return policy and covered under a one year warranty.
Please feel free to contact our Consumer Relations Team at 1-800-800-1819 x 458 so we may better assist.
Review RateNOT DEPENDABLE!
I bought two of these spikes. One worked, the other did not (no sound). I bought a third one. It didn't work. I called customer service. The person I spoke with told me to turn the switch "ON" and leave it for 3-5 days so it could charge. The spike would then emit the sound. It has been two weeks and still not sound. Not buying a fourth!Response From Victor®Susan : Consumer Relations Representative
We apologize for this experience and appreciate the time taken to share this valuable feedback.
At Sweeney’s®, we strive to ensure that each consumer is satisfied and would like an opportunity to make this right. Our products are backed by a 30 day return policy as well as a one year warranty. Please feel free to contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for further help.
Review RateProvide an effective barrier
They work well for gophers but not for moles
Review RateA good product that seems to work.
I tried castor oil concoctions, worm baits, and poison, and moles always came back. After hearing how my son drove squirrels out of his attic with a sonic device, I bought two solar powered spikes for moles. I haven't see a trace for 4-5 weeks. In fact bought 2 more to protect other areas of the lawn. Question: The first two I bought didn't make any audible noise. The second two emit a high pitch squeal on a regular basis. Higher than the 400 Hz emission that is used to deter moles. What is "normal" operation? Thanks for making a great product.Response From Victor®Lauren : Consumer Relations Representative
Thank you for sharing this feedback. The spike should emit a sonic pulse every 30 seconds, sounding like a long, drawn out beep. Please feel free to contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for additional assistance.
Review RateHoping they work.
So far they have not worked for me. Put them in the ground several months ago with very little success. I added 9 more two weeks ago and waiting to see if it helps. Also ordered the spray and pellets hoping they might help.Response From Victor®Patty : Consumer Relations Representative
We apologize for this experience and would like the opportunity to learn more.
Each spike will repel moles and gophers in an area of up to 7500 sq ft, with moist clay soil being the best conductor of the sound. They will start to move out after 7-14 days of continuous use. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for additional assistance. This product is covered by a one year warranty.
Review RateIs it working?
I just placed my first sonic spike. When I installed it a day ago it had an audible sound when I inserted the batteries and also when placed in the ground it was audible. One day later I heard nothing so I bought new Durcell batteries. The sound was audible when I inserted them but the sound now is only heard when out of the tube....very low. So...should the sound level remain as loud as it is when you load the batteries or not? I can't rate the product because I am not even sure if it is working. Thanks.Response From Victor®Anthony : Consumer Relations Representative
We appreciate the time taken to share this feedback and are happy to help. The sound will be muffled once properly placed into the ground, where it will create vibrations that irritate moles and gophers enough to move on to a more tranquil environment.
Please feel free to contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) with any additional questions.