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Most Recent Customer Reviews

5 Item(s)

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Review posted on swww.victorpest.com
July 26, 2019
Disposal door does not work well. By Gordon

The disposal door does not open easily and have had them break in half. The ones I have left I just use once and throw them away with the mouse inside. Would not recommend them.

Response From Victor®
Kathryn : Consumer Relations Representative

We're sorry to hear about this and would like to know more. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for assistance, we're happy to help!

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Review posted on swww.victorpest.com
July 12, 2019
Good concept, but doesn't work. By Sandy

Good concept, but most mice won't trigger the mechanism. I have been feeding mice for days now...

Response From Victor®
Kathryn : Consumer Relations Representative

We're sorry to hear about this! Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for assistance, as we would like to know more. Only a small amount of peanut butter is needed when baiting. Too much, and it can prevent the trap from triggering.

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Review posted on swww.victorpest.com
November 15, 2017
Poorly made By Gene

The traps we bought broke at the setting mechanism on top of the trap after a couple uses. Was not happy with quality.

Response From Victor®
Jennifer : Consumer Relations Representative

We apologize for this experience. This trap is covered by a 30 day return policy and a one year warranty with a copy of the purchase receipt. Please feel free to contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for additional assistance.

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Review posted on swww.victorpest.com
April 3, 2017
baits not working By Cindy

I ordered the 6 Baits and have out, I still here the mouse inside the wall, but have not trapped any yet. I have 3 in bedroom and 3 in Kitchen. It has been over a month, so I am hoping it will work in time. Disappointed, but still hopeful.

Response From Victor®
Lauren : Consumer Relations Representative

Hello Cindy,

Thank you for sharing this feedback. We apologize for this experience and are happy to assist.

When placing the traps, it is recommended to do so along a wall where frequent rodent activity has been seen. To bait, use a small dab of peanut butter or another spread that is high in protein. If the mice have not shown interest in the traps, placing nesting materials such as string or dental floss near the entrance of the trap can help to lure them inside.

We hope this information is helpful. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) with any additional questions.

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Review posted on swww.victorpest.com
February 6, 2017
BAD, BAD INSTRUCTIONS ON PACKAGING By acs

Perfect instructions on the website. NOT on the product package. Package states: PULL OUT the bait door. My 14 yr old nephew did just that, and now the door is OUT, and trying to get it hooked back in, another piece behind it fell out.

Response From Victor®
Patty : Consumer Relations Representative

We apologize for this experience and appreciate the time taken to provide this valuable feedback regarding the instructions. This will be shared with our Product Manager.


Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for additional assistance. This trap is covered by a one year replacement warranty.

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