5 Item(s)

per page

Most Recent Customer Reviews

5 Item(s)

per page
Review Rate
Review posted on swww.victorpest.com
May 6, 2019
Horrible By Sean

Complete garbage, located in a high activity zone with no other source of food and they either walk past it or they go in and come back out. Been in this spot for over. Week and nothing. Waste of money.

Response From Victor®
Lauren : Consumer Relations Representative

Hello Sean,


Thank you for taking the time to share this feedback. We apologize that the typical high level of results have not yet been seen when using this trap. Our traps are backed by a 30 day return policy. Please feel free to contact us at 1-855-5-VICTOR (1-855-584-2867) for assistance.

Review Rate
Review posted on swww.victorpest.com
December 10, 2018
Poorly made By Jennifer

Not impressed so far. I bought a 2 pack and one wouldn’t set straight out of the package. These are poorly constructed.

Response From Victor®
Jennifer : Consumer Relations Representative

Hello Jennifer,

Thank you for providing this feedback! We are very sorry for this unusual experience and would like to learn more about what occurred. For further assistance, please feel free to contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867). We are happy to help!

Review Rate
Review posted on swww.victorpest.com
November 15, 2017
Poorly made By Gene

The traps we bought broke at the setting mechanism on top of the trap after a couple uses. Was not happy with quality.

Response From Victor®
Jennifer : Consumer Relations Representative

We apologize for this experience. This trap is covered by a 30 day return policy and a one year warranty with a copy of the purchase receipt. Please feel free to contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for additional assistance.

Review Rate
Review posted on swww.victorpest.com
April 3, 2017
baits not working By Cindy

I ordered the 6 Baits and have out, I still here the mouse inside the wall, but have not trapped any yet. I have 3 in bedroom and 3 in Kitchen. It has been over a month, so I am hoping it will work in time. Disappointed, but still hopeful.

Response From Victor®
Lauren : Consumer Relations Representative

Hello Cindy,

Thank you for sharing this feedback. We apologize for this experience and are happy to assist.

When placing the traps, it is recommended to do so along a wall where frequent rodent activity has been seen. To bait, use a small dab of peanut butter or another spread that is high in protein. If the mice have not shown interest in the traps, placing nesting materials such as string or dental floss near the entrance of the trap can help to lure them inside.

We hope this information is helpful. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) with any additional questions.

Review Rate
Review posted on swww.victorpest.com
February 6, 2017
BAD, BAD INSTRUCTIONS ON PACKAGING By acs

Perfect instructions on the website. NOT on the product package. Package states: PULL OUT the bait door. My 14 yr old nephew did just that, and now the door is OUT, and trying to get it hooked back in, another piece behind it fell out.

Response From Victor®
Patty : Consumer Relations Representative

We apologize for this experience and appreciate the time taken to provide this valuable feedback regarding the instructions. This will be shared with our Product Manager.


Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for additional assistance. This trap is covered by a one year replacement warranty.

Write Your Own Review

You're reviewing: Victor® Kill Vault™ Mouse Trap - 4 Pack

How do you rate this product? *

 
1
2
3
4
5
Review Rate
Cookies On This Site Ok This site uses cookies to improve your user experience. By using this site you agree to these cookies being set. To find out more see our cookies policy.