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Most Recent Customer Reviews

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Review posted on swww.victorpest.com
January 11, 2019
Not a pleasant experience By Chris

My experience was similar to most reviews here - my traps were 100% successful at TRAPPING (and injuring) mice but only 50% successful at actually killing them. I had to finish the second job myself to put the poor thing out of its misery. I would think twice about using this model of trap again.

Response From Victor®
Kathryn : Consumer Relations Representative

Hello Chris,

We are sorry to hear about this experience! Our traps are designed to deliver a quick, humane kill, and we are sorry that this was not your experience. These traps are covered by our 30-day guarantee and a 1-year replacement policy with a copy of the purchase receipt. Please feel free to contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for assistance. We are happy to help!

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Review posted on swww.victorpest.com
January 11, 2018
Victor used to have a better mouse trap. By Mickey

Why did Victor get rid of the yellow quick set traps ... they were great as they had a high kill rate, were easily to reset and I got to reuse the trap 20+ times. It appears that Victor has replaced a better mouse trap with a much worse design?

Response From Victor®
Patty : Consumer Relations Representative

We appreciate the feedback, Mickey, and will share this with our Product Managers. This trap has an easy one-click to set or release and is reusable. Our traps are covered by a 30-day satisfaction guarantee and a one-year replacement warranty. Feel free to contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for further assistance.

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Review posted on swww.victorpest.com
August 31, 2017
Not pleased with the product By None

I bought twelve of these traps and like the reviews above me, thought they would work better than the old fashioned wooden trap. Unfortunately, when I came down the next morning, one of the traps had disappeared. I still haven't found the mouse but assume that he was able to get away with the trap as it did not kill him as promised.

Response From Victor®
Patty : Consumer Relations Representative

We appreciate the time taken to provide this feedback and apologize for the experience.  

This product is covered by a 30-day satisfaction guarantee and a one year replacement warranty. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) so we can learn more and provide assistance.

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