Questions about Rat Zapper® Ultra Rat Trap

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Q.How do I clean the plates of dyed urine and hair without damaging the electronics?
A.

To clean this trap: Turn the unit to the off position and remove the batteries. Using a hydrogen peroxid solution and an old toothbrush, gently scrub the metal plates free of debris. Allow the Rat Zapper® Ultra Rat Trap to air dry completely. Replace the batteries and turn the unit back on.

 

Q.Why when I turn the rat zapper on does the red light come on, and not the green light?
A.

A red light blinking right after the trap is turned on indicates a low battery. Feel free to contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for further assistance.

Q.my rat zapper, has a switch with a zero, and a 1, which is on and which is off
A.

When the power switch is in the "O" position, the trap is off. When the power switch is in the "I" position, the trap is on. When the trap is turned on, a green light should blink once indicating the trap is working properly.

Q.Does this product have a warranty?
A.

This trap is backed by a 30-day return policy and a one year warranty.

Q.Are these three traps for large rats?
A.

Yes, these traps are ideal for large-size rats.


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