Victor® Electronic Mouse Trap - All Questions

Victor® Smart-Kill™ Wi-Fi Electronic Mouse Trap
Victor® Electronic Mouse Trap
Model
CM250S
Set Descending Direction
Can rechargeable batteries be used in MODEL #CM250S?
Question by: Mary on Jul 25, 2021, 6:52 PM
We do not recommend the use of rechargeable batteries.
Answer by: Brandon Deleon on Jul 26, 2021, 8:47 AM
Can you use soap and water to clean a smelly trap?
Question by: Joann Torvik on Aug 10, 2021, 7:07 PM
To clean your trap, we recommend using a hydrogen peroxide topical solution (available at most drug stores) and an old toothbrush to clean the inside of the chamber. If needed, use a wire brush to remove any corrosion, being careful not to be too vigorous. This could accidentally remove all of the protective zinc plating.
Answer by: Rachel Faust on Aug 11, 2021, 9:00 AM
Are my Victor Electronic Mouse Traps working? With 4 brand new units and 16 fully charged Duracell batteries inserted. They all flashed a green light when turned on, but there was no “buzz” that was mentioned in the instructions.
Question by: Timothy McPeak on Aug 28, 2021, 5:00 PM
We apologize for any confusion! If the traps are flashing green when turned on, this indicates that they are armed and ready. While the traps will often buzz as well, the buzz is fairly quiet and may be hard to hear if there is any background noise.
Answer by: Rachel Faust on Aug 30, 2021, 9:51 AM
After I turned my unit on it gave the green light and then it gave s flashing red light for a moment. What does that mean? I just put brand New batteries.
Question by: Romina Comolli on Sep 5, 2021, 3:39 AM
A red light indicates a low battery life. Please give us a call at 855-584-2867 for assistance.
Answer by: Rachel Faust on Sep 7, 2021, 10:49 AM
Good evening, can this trap be placed directly on carpets? Thank you
Question by: John on Oct 10, 2021, 10:59 PM
We do not recommend placing the trap on carpet.
Answer by: Brandon Deleon on Oct 11, 2021, 8:50 AM
Does the trap have to be up against a wall to function? We are trying to catch mice that have been under the burners in our stove and it appears the bait was taken and the mouse pooped in the kill chamber last night, but was not killed. That said, the trap was not up against a wall.
Question by: Hannah on Nov 5, 2021, 8:18 AM
We're sorry to hear the rodent escaped! The trap doesn't need to be against a wall to be effective. We recommend checking that the batteries are non-rechargeable as using rechargeable batteries is less effective. Please contact us at 855-584-2867 with any questions!
Answer by: Kathryn Tator on Nov 5, 2021, 9:09 AM
the lights stopped working
how can I tell if the unit is on
Question by: Ronald LeClair on Dec 4, 2021, 1:20 PM
The light is not supposed to stay on all the time. It will alert when there is a catch or dead batteries. If the trap is losing the bait without a catch it could be failing at triggering.
Answer by: Brandon Deleon on Dec 6, 2021, 8:40 AM
When I turn it on it blinks green then a red light blink and buzz. It continues to blink green but no catch. I actually caught a mouse on a sticky in close proximity to this. How do I know when batteries need changing? I certainly have not killed 100 mice per battery. Only one so far.
Question by: Lonna on Jan 3, 2022, 3:56 PM
This sounds like the metal plates of the trap need to be cleaned. We recommend the following steps to clean the trap:
- Always turn the trap off and remove the batteries first
- If applicable, remove the kill chamber from the electronics portion of the trap
- Use a hydrogen peroxide topical solution (available at most drug stores - nothing above 3% in solution (typical drug-store variant) and an old toothbrush to clean the inside of the chamber. Use a wire brush as needed to remove any corrosion, being careful not to be too vigorous. This could accidentally remove all of the protective zinc plating
- Thoroughly dry the interior and exterior of the kill chamber prior to trap reassembly.
- To reassemble trap, hold the base of the trap with your left hand and slide the top into place by pushing forward with your right hand to reconnect the pieces (If applicable)
Answer by: Lauren Steiner on Jan 4, 2022, 7:52 AM

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