Most Recent Customer Reviews
Review RateHit and miss
These traps worked well at first but now I can't seem to capture the one running across my bathroom counter. But I will keep trying.
Review RateNot a great value or mouse trap
One out of the three never worked, it didn't show the correct light code to ensure that it was set. The other two never caught anything. This product is not any better than the cheap run of the mill mouse trap. Not worth the money, big let down.Response From Victor®Susan : Consumer Relations Representative
We apologize for this unusual experience and appreciate the time taken to share these comments.
Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867). We would like to learn more and offer additional assistance to ensure that you are satisfied with this purchase.
Review RateOnly zapped one mice so far.There was no instructions with trap. Only zapped one mice after a week. Still see mouse droppings.Response From Victor®Patty : Consumer Relations RepresentativeWe appreciate the time taken to provide this feedback and apologize for the experience.
The instructions should have been included in the packaging and can be found on our website here: http://victorpest.scene7.com/is/content/woodstream/victorpest/us/resources/instructions/vp-us-instructions-M2524.pdf
Our Consumer Relations Team will be glad to provide troubleshooting assistance. We can be reached at 1-855-PERKYPET (1-855-737-5973).
Review RateJust fairI bought three on the special offer that included one set of batteries. If you buy this deal, trash the batteries. They lasted about 2 months. The traps do work but if I were to redesign them I'd add more length between the forward plate and the bait. I'm using dog kibble and the little fellows seem to reach forward to grab one and don't trip the trap. The other thing that happens is that they drop a kibble on the gap which trips the mechanism. So far in two months I have a couple dozen false positives and four mice. However, I have electrocuted a couple of sow bugs and several slugs.Response From Victor®Patty : Consumer Relations RepresentativeWe appreciate the time taken to provide this feedback. The bait should be small enough to stay in the bait trough (the space between the metal plate and the back wall) for the trap to work properly. We recommend using a small amount of peanut butter or other spread high in protein.
Feel free to contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) with any additional questions.
Review RateNot loving these, yetI first clicked on the order button at the website because they said they would give 15% off on the first order. (but not for this product I found out in the process). Then I chose the 5 pack of mouse traps and could have sworn that it said they came with batteries included ( maybe it was the 3 pack instead? ) which they did not. Then the shipping added more cost to the order than I felt it should have, but well, I wanted to get those pesky mice gone so I went ahead with the order. To top it off, when they came one of the 5 traps won't work because the contact for the battery (which I had to go buy, costing another 2 days before I could actually set them up) was missing so one of them does not even work. Add to this the fact that the old fashioned mice traps with peanut butter are getting more mice still than these... well, lets just say I am underwhelmed with this product, especially for the cost and inconvenience I've experienced so far.Response From Victor®Tara : Consumer Relations RepresentativeAt Victor®, we aim to provide our customers with high-quality and reliable products. We regret that this trap did not meet those expectations and apologize for this experience.
Our traps are backed by a one year warranty. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for further assistance.
Review RateGreen Light is a good feature
I purchased 9 of the Electronic Mouse traps and 3 of them have the green light blinking all the time and I have not caught anything in them. One of them I have to tape the battery lid down because it keeps popping off. I put a snap trap next to one of the electronic trap and I have caught 2 mice with them.Response From Victor®Patty : Consumer Relations Representative
Hello Pamela, We appreciate the time taken to provide this feedback and apologize for the experience. The battery lid should be able to stay snapped shut. Mice will usually opt for a food source that is more easily accessible or seen first. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for additional assistance.
Review RateNOT SURE ON THISI bought a couple of these and I have killed a couple of mice with them, but I question the quality of how it is built. Need to use it in location that has easy access since the light doesn't always work as intended to show that there is a mouse in it. I think the batteries drain pretty quick once it kills a mouse since the mouse is laying across the zappers. The lids don't close very well, but that is what tape is for. They tell you to use Q tip to put peanut butter in trap, etc to keep human scent away. If that is the case, one should wear elastic gloves as to not touch unit itself when handling.
Review RateStill haven\'t caught any miceIt might work well but no mouse have ventured inside yet.Response From Victor®Susan : Consumer Relations RepresentativeHello Gary,
Mice tend to travel along walls, as they do not like to be in open areas. For best results, we recommend placing this trap against a wall where rodent activity has been detected. If several days pass without a catch, we suggest moving the trap to a new location.
We apologize for this experience and hope this information is helpful. Please feel free to contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for additional assistance.
Review RateGreat but.....Delivery and packaging was awesome. There was only one set of batteries which was a little disapointing but, maybe I missed that in the product description. The flashing lights when a mouse has been caught is not working properly in two of the units which makes it somewhat inconvenient.Response From Victor®Kelly : Consumer Relations RepresentativeHello,
Once there is a catch in the trap the indicator light will flash for 7 days. We apologize that this was not your experience. We would like to learn more about what is occurring and offer additional assistance.
Our Consumer Relations Team can be reached directly at 1-855-5-VICTOR (1-855-584-2867) to resolve this matter.
Review Rateno notificationthe green light didn't flash when a mouse was dead. I just randomly checked it one day( only had it for three days so far) and found a dead mouse.